It’s recommended to verify that this information is properly entered in the GR8 or DCBS when setting up the battery test. TIP: The BAC number, job card number (repair order), and VIN associated with the battery test on the GR8 or DCBS must match that of the transaction. Scan the VIN and verify the battery selection is correct, or manually select the correct Battery Type and rated CCA (both from the battery label). When using the DCBS, select “Diagnostic” and “Trolley” when setting up the test.Use the Out of Vehicle test (battery disconnected with test equipment connected directly to the posts) for each battery when testing a vehicle with dual batteries. Enter the correct Battery Type and rated CCA (both from the battery label). When using the GR8 Tester/Charger, select “Charging” and “Diagnostic” when setting up the test.If the battery type and CCA cannot be identified through a visual inspection, refer to the Service Information or the TechLink OE Battery Ratings Chart.
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Always pull battery information directly from the battery being tested.
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Do not use IVH RPO data for CCA ratings as select vehicles display a metric reading where the battery tester requires the entry of the standard CCA rating. Selecting the wrong information may result in battery damage or a failed battery result for a good battery. Proper setup of battery test equipment – Technicians must select the correct battery type (FLOODED, AGM, AUX12, START/STOP AGM) and CCA rating that matches the battery in the vehicle when setting up the battery test. Warranty transactions for battery replacement must be supported as follows to avoid chargeback: Warranty Claims for battery replacement are not always supported by a valid “Replace Battery” (GR8) or “Battery is Bad” (DCBS) test code.Īs a result, Warranty Operations is resuming battery claim reviews beginning May 1, 2021.Decoding of the battery test codes generated by the EL-50313 Midtronics GR8 Battery Tester/Charger and EL-52800 Diagnostic Charge Battery Station (DCBS) show that some tests are not being set up properly.Analysis of batteries returned to the Warranty Parts Center show a concerning percentage of batteries that were not defective and should not have been replaced under warranty.
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8)Īn increased focus on ensuring that proper diagnostic and testing procedures are completed in the dealership stems from the following issues: Battery replacements made under warranty require that a number of items be completed properly in the dealership not only to support the warranty claim but to also ensure an accurate diagnosis of a battery’s state of health.